This is a guide to how to select a UX consultant. But I found it a great summary of general UX advice. There are great points in here, such as "What users say about a website usually has no relation to what they *do* on a website." A/B testing is the only way to know for sure.
To read, click on the "fullscreen" icon in the bottom right corner of the document.
Download the document here.
Key Questions For Ux Professionals
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